Build Your
Career at YoungMinds

Roles & Responsibilities

Key Responsibilities:

 Handle inbound and outbound customer queries regarding our software products via phone, email, and chat.

 Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.

 Work closely with the technical team to escalate and resolve complex issues.

 Document customer interactions, feedback, and resolutions in the CRM system.

 Guide customers on software installation, features, and usage.

 Ensure customer satisfaction by providing prompt and efficient support.

 Assist in preparing FAQs, user manuals, and helpdesk content.

Requirements

Required Skills & Qualifications:

 Education: Any graduate (preferred in IT, Computer Science, or related fields).

 Experience: 1-3 years of experience in customer support, preferably in a software/IT product company.

 Language Proficiency: Must be fluent in at least two or more South Indian languages (Tamil, Telugu, Kannada, and Malayalam) along with English.

 Technical Knowledge: Basic understanding of software applications, troubleshooting, and IT support.

 Soft Skills: Strong communication, problem-solving, and customer-handling skills.

 Tools: Experience with CRM software, ticketing systems, and remote desktop tools is a plus.

Roles & Responsibilities

Sales Executive (Remote)

We are looking for a Sales Executive (Remote) to drive sales for the Petrosoft Product Application. The role involves end-to-end sales handling, including lead generation, client interaction, product demos, and sales reporting.

Key Responsibilities:

• Generate and qualify sales leads
• Conduct online product demos
• Close deals and achieve revenue targets
• Maintain sales reports and follow-ups

Requirements

Requirements:

• Laptop with reliable internet connection
• Strong communication and sales skills
• Experience in software/app sales preferred

• Languages preferred : Basic English/Tamil/Kannada/Malayalam and any other regional languages.

  Note : No field work is required for this role

Compensation:

• 10% commission on achieved revenue targets
• Performance-based earnings with flexible work hours

Interested candidates can apply to grow with a high-potential product.

Roles & Responsibilities

• Plan, create, and manage Google Ads campaigns (Search, Display, YouTube, Performance Max, and Shopping).
• Perform keyword research, competitor analysis, and audience targeting.
• Write and optimize ad copies for high CTR and conversions.
• Manage daily budgets, bids, and campaign performance.
• Track, analyze, and report campaign results using Google Ads & Analytics.
• Run A/B tests for ads, landing pages, and bidding strategies.
• Optimize campaigns for conversions, cost per lead (CPL), and ROI.
• Stay updated with the latest Google Ads trends, policies, and best practices.
• Collaborate with the design and content team to improve ad creatives and landing pages.

Requirements

• Google Ads (Search, Display, Shopping, YouTube, Performance Max)
• Google Analytics / GA4
• Google Tag Manager (GTM)
• Keyword Planner & Similar Tools (SEMrush, Ahrefs, Ubersuggest, etc.)
• Excel / Google Sheets (for reports & analysis)
• Looker Studio (Google Data Studio) for dashboards
   

Roles & Responsibilities

• Plan and implement social media strategies to grow followers and engagement.
• Create, schedule, and publish content across platforms like Facebook, Instagram, Twitter (X), LinkedIn and YouTube.
• Research trending topics, hashtags, and keywords for better reach.
• Boost paid and organic campaigns to enhance visibility and drive lead generation.
• Monitor page performance and prepare weekly/monthly reports.
• Engage with followers, reply to comments/messages, and build online community.
• Collaborate with the design/content team for creatives, reels and videos.
• Optimize social media profiles and posts for SEO-friendly reach.
• Track competitors’ activities and suggest improvements.
• Find trending and relevant hashtags by using AI tools.

Requirements

• Content Scheduling & Management: Hootsuite, Buffer, Meta Business Suite
• Content Creation for Generate captions, ad copies and blog posts - ChatGPT
• Design & Creative Tools: Canva
• Video Editing Tools (basic): InShot, CapCut is a Plus.

Roles & Responsibilities

Keyword Research: Conduct thorough keyword research to identify relevant and highimpact keywords that align with our business goals and target audience.
On-Page Optimization: Optimize website content, meta tags, headings, images, and URLs to ensure they are search engine friendly and aligned with targeted keywords.
Content Strategy: Collaborate with content creators to develop an effective content strategy that incorporates SEO best practices and addresses user intent.
Technical SEO: Audit the website for technical issues that might affect search engine crawling and indexing, and work with the development team to implement necessary fixes.
Link Building: Develop and execute a strategic link-building plan to acquire high-quality backlinks from authoritative websites.
Local SEO: Implement local SEO strategies to improve visibility for location-based searches, including managing local business listings and citations. Performance Tracking: Monitor and analyze key SEO metrics, such as organic traffic, keyword rankings, click-through rates, and conversion rates. Provide regular performance reports and insights.
Competitor Analysis: Conduct competitive analysis to identify opportunities, trends, and potential gaps in our SEO strategy.
Algorithm Updates: Stay up-to-date with search engine algorithm changes and industry trends to adjust strategies accordingly.
User Experience (UX): Collaborate with UX/UI teams to ensure a seamless and engaging user experience on the website, leading to increased user satisfaction and longer dwell times.
Mobile Optimization: Optimize the website for mobile devices to enhance mobile user experience and leverage the growing mobile search audience.
Content Optimization: Continuously update and optimize existing content to ensure its relevance, accuracy, and alignment with search engine guidelines.

Requirements

• Bachelor's degree in Marketing, Communications, Computer Science, or a related field (or equivalent experience).
• Proven track record of successfully implementing SEO strategies that resulted in increased organic traffic and improved search engine rankings.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices. Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, etc.
• Strong understanding of HTML, CSS, and website architecture as they relate to SEO.
• Excellent analytical skills and the ability to interpret data to drive informed decisions.
• Exceptional attention to detail, organization, and project management skills.
• Effective communication and collaboration skills, especially when working with content creators, developers, and other team members.
• Up-to-date with the latest trends and developments in the SEO industry.
• Certifications in SEO or digital marketing are a plus.

Roles & Responsibilities

*Key Responsibilities:*

• - *Identify New Business Opportunities:* Reach out to potential clients, generate leads, and pursue new business opportunities for Smart Food Factory Software.
• - *Sales and Promotion:* Present, promote, and sell software IT products to customers using solid sales techniques.
• - *Client Relationship Management:* Build and maintain strong, long-term client relationships, ensuring customer satisfaction and retention.
• - *Market Research:* Conduct market research to identify trends, opportunities, and competitor activities.

Requirements

*Requirements:*

• - *Passion for Sales and Technology:
• - * Strong enthusiasm for sales, technology, and innovation.

-*Skills:*

•     - Excellent communication, negotiation, and interpersonal skills.
•     - Strong problem-solving ability and results-oriented mindset.
•     - Require any  Add on Language (Hindi, Tamil, Kannada)

- *Education:

• * Bachelor's degree in any discipline (freshers and experienced candidates welcome).

Roles & Responsibilities

*Key Responsibilities:*

- *Lead Generation:*

•     - Identify potential students and generate leads for final year project services.
•     - Research and create a database of potential students.

- *Lead Closure:*

•     - Build relationships with potential students and close deals.
•     - Negotiate project scope, timelines, and pricing.

- *Student Relationship Management:*

•     - Maintain existing student relationships and ensure customer satisfaction.
•     - Identify opportunities for upselling and cross-selling.

- *Sales Reporting:*

•     - Track and report sales performance and pipeline.
•     - Analyze sales data to optimize sales strategies.

Requirements

*Requirements:*

• - Any graduate with a degree in Business, Marketing, or a related field.
• - Excellent communication and negotiation skills.
• - Add On any regional language(Hindi, Tamil)
• - Ability to work independently and as part of a team.
• - Basic knowledge of sales principles and practices.

*What We Offer:*

• - Opportunity to work with a dynamic and innovative team.
• - Collaborative and supportive work environment.
• - Professional growth and development opportunities.

Roles & Responsibilities

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

• Proven software development experience and Android skills development.
• Proven working experience in Android app development and have published at least one original Android app.
• Experience with Android SDK.  Experience working with remote data via REST and JSON.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Strong problem-solving skills and ability to think analytically

Roles & Responsibilities

Job Title: Global Sales and Support Coordinator

Job Summary:
We are looking for a proactive and detail-oriented Global Sales and Support Coordinator to manage international sales operations and provide exceptional support to clients and internal teams. This role bridges sales execution and customer service, ensuring seamless communication, efficient order processing, and high client satisfaction across global markets.
Key Responsibilities:

Sales Coordination:
- Coordinate and support global sales teams in daily operations.
- Track sales performance, generate reports, and maintain CRM data.
- Assist in the development and implementation of international sales strategies.
- Prepare and manage sales documentation including proposals, contracts, and presentations.
- Monitor market trends and competitor activity to identify growth opportunities.

Customer Support:
- Serve as the primary point of contact for international clients, addressing inquiries and resolving issues.
- Manage order processing, shipping coordination, and after-sales support.
- Ensure compliance with international trade regulations and export documentation.
- Liaise with logistics, finance, and supply chain teams to ensure timely delivery and invoicing.

Requirements

Qualifications:
- Bachelor’s degree in Business, Marketing, International Relations, or a related field.
- 3+ years of experience in international sales coordination and customer support.
- Strong understanding of global trade practices and export documentation.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce).
- Multilingual skills are a plus.

Desirable Skills:
- Project management
- Data analysis and reporting
- Trade compliance knowledge
- Logistics and supply chain coordination
- Customer relationship management

Roles & Responsibilities

• Develop and execute recruitment strategies to attract top talent.
• Source potential candidates using various channels such as job portals, social media, networking, and employee referrals.
• Conduct preliminary screening, interviews, and assessments to evaluate candidate suitability.
• Coordinate and schedule interviews between candidates and hiring teams.
• Maintain an organized database of potential candidates for future hiring needs.
• Provide timely feedback to candidates and hiring managers.
• Stay updated with the latest recruitment trends and industry best practices.

Requirements

• Qualification: Bachelor’s Degree or Masters in PG with HR specialization
• Experience required: 0-1 years
• Desired Skills:
• Presentation and motivation skills
• Effective written and verbal communication
• Fluency in English
• Advanced knowledge of MS office applications
• Confident, energy driven
• Excellent time management
• Organizational skills
• Prioritization abilities
• Motive: Placing right candidate, reducing the waiting period of recruiting and willingness to grow with the organization for long term

Roles & Responsibilities

• Conduct a minimum of 15 client training sessions daily on the Petrosoft software platform.
• Clearly explain product features, setup, and usage to clients in an effective and friendly manner.
• Deliver training sessions in multiple South Indian languages (Kannada, Tamil, Telugu, Malayalam, etc.) based on client preference.
• Ensure a high level of client satisfaction by addressing queries, demonstrating patience, and providing post-training support as needed.
• Maintain detailed records of training sessions and feedback from clients.
• Collaborate with the product and support teams to stay updated on new features and client concerns.
• Participate in continuous learning to improve training techniques and product knowledge.

Requirements

• Bachelor's degree in Computer Science, IT, or related field (Freshers welcome).
• Strong communication and presentation skills.
• Proficiency in at least 2-3 South Indian languages is a must.
• Tech-savvy with a basic understanding of software systems.
• Ability to handle multiple client sessions efficiently and with quality.
• Good interpersonal skills and a client-first attitude.
• Prior experience in training or customer support (even as an intern) is a plus.
• Knowledge of the petroleum or retail software industry will be an added advantage.

Roles & Responsibilities

• Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software.
• Coordinate with trainers and clients to book and confirm training time slots.
• Schedule a minimum of 45 training sessions per day.
• Track and follow up to ensure trainers complete at least 50 trainings per month.
• Maintain accurate records of scheduled and completed trainings.
• Communicate effectively in multiple South Indian languages to cater to regional clients.
• Handle rescheduling, cancellations, and last-minute changes promptly and professionally.
• Report daily and monthly progress to the team lead/manager.
• Assist in resolving minor queries related to training coordination.

Requirements

• Proven experience in support coordination, customer service, or telecalling.
• Fluency in at least two South Indian languages (Kannada, Tamil, Telugu, Malayalam); proficiency in English and Hindi is a plus.
• Good communication skills.
• Strong organizational and time management abilities.
• Ability to handle high call volumes and multitask efficiently.
• Positive attitude, team player, and customer-centric approach.

Roles & Responsibilities

Job Responsibilities:

• Identify and generate new business leads by reaching out to potential clients.
• Present, promote, and sell software IT products to customers using solid sales techniques.
• Build and maintain strong, long-term client relationships.
• Conduct market research to identify trends and opportunities in target regions.
• Understand the pain points of the clients & Provide tailored solutions to meet client needs and requirements.
• Negotiate clients and close leads efficiently.
• Collaborate with internal teams (marketing, technical support, product development) to ensure smooth customer onboarding and satisfaction.
• Achieve and exceed sales targets and KPIs.
• Maintain accurate records of sales activities, client interactions, and market feedback.
• Stay updated with industry trends, competitors, and new product offerings.
• Conduct field sales for Petrosoft & Restrosoft products.
• Visit 7 units per day to generate sales and build relationships.
• Conduct 2 product demos per day to potential customers.
• Engage with clients to understand their requirements and provide appropriate solutions.
• Maintain daily sales reports and update management on progress.
• Meet sales targets and contribute to revenue growth.
• Targets are based with working Environment.
• Fixed salary + performance-based incentives.

Requirements

Requirements:

• Bike & Laptop – Mandatory for daily field visits.
• 0-3 years of field sales experience (preferably in B2B sales, software or industrial products).
• Proficiency in South Indian languages (Hindi, Tamil, Telugu, Kannada, and Malayalam) preferred.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with a strong target-driven approach.
• Proven ability to meet or exceed sales targets.
• Travel extensively and work in a dynamic sales environment.

Training & Assessment:

• 22-day training program on product knowledge, sales techniques, and customer engagement.
• Assessment at the end of training to qualify for the final role.

Roles & Responsibilities

• Develop, test, and maintain web applications using React.js, Node.js, and Express.js.
• Design and implement RESTful APIs for seamless data communication.
• Work with MongoDB, MySQL, and TypeORM for efficient database management.
• Ensure performance optimization, scalability, and security of applications.
• Collaborate with UI/UX designers to create user-friendly interfaces.
• Debug and resolve technical issues in a timely manner.
• Stay updated with the latest trends in full-stack development.

Requirements

• Strong knowledge of React.js, Node.js, and Express.js.
• Basic understanding of state management (Redux, Context API, or similar).
• Experience with MongoDB, MySQL, and TypeORM for database management.
• Understanding of RESTful API design and development.
• Familiarity with Git version control.
• Strong problem-solving and debugging skills.
• Eagerness to learn and adapt to new technologies.

Roles & Responsibilities

• Develop and maintain React Native applications for Android and iOS.
• Work with state management tools like Redux or Zustand.
• Integrate REST APIs and third-party SDKs into mobile applications.
• Debug and troubleshoot issues to improve app performance.
• Write clean, maintainable, and scalable code following best practices.
• Collaborate with designers, backend developers, and product managers to deliver a seamless user experience.
• Stay updated with the latest React Native trends and best practices.

Requirements

• Basic understanding of React Native and mobile app development.
• Familiarity with state management tools like Redux or Zustand.
• Knowledge of REST API integration and handling third-party SDKs.
• Understanding of mobile app debugging and troubleshooting techniques.
• Basic knowledge of Firebase services (e.g., Authentication, Firestore, Push Notifications) is a plus.
• Strong problem-solving skills and a willingness to learn.
• Ability to write clean, maintainable, and scalable code.
• Understanding of Git version control is a plus.

Roles & Responsibilities

• Write efficient, reusable, and reliable Python code
• Design and implement robust, scalable, and secure applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Identify and fix bugs and performance bottlenecks
• Ensure the performance, quality, and responsiveness of applications
• Stay up-to-date with emerging technologies and best practices
• Contribute to code reviews and provide constructive feedback

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• Proven experience as a Python developer, with at least 2 years of experience
• Strong understanding of Python, with proficiency in one or more Python frameworks (such as Django, Flask, etc.)
• Experience with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB)
• Familiarity with front-end technologies (HTML, CSS, JavaScript) and web development frameworks (e.g., React, Angular, Vue.js)
• Experience with version control systems (e.g., Git)
• Knowledge of software engineering best practices, including Agile methodologies
• Excellent communication and collaboration skills
• Ability to work independently and in a team environment
• Attention to detail and problem-solving skills

Roles & Responsibilities

• Proficiency in machine learning algorithms and frameworks, with specific expertise in LLMs such as BERT, ROBERTA, XLNet, GPT, and LLama.
• Extensive knowledge of Natural Language Processing (NLP) techniques and methodologies.
• Familiarity with deep learning fundamentals, including LSTM, CNN, and RNN architectures.
• Hands-on experience in developing and deploying machine learning models using frameworks like Flask or Django.
• Ability to analyze and preprocess large datasets efficiently.
• Strong problem-solving skills and the ability to work independently or collaboratively in a team environment.
• Excellent communication skills to articulate complex technical concepts effectively.
• Keen interest in staying updated with the latest advancements in machine learning and artificial intelligence.
• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or related fields.
• Prior experience in implementing scalable and efficient machine learning solutions would be advantageous.
• Proficiency in deep learning fundamentals, with expertise in neural network architectures such as CNN, MobileNet, InceptionNet, VGG16, etc.
• Extensive knowledge of image processing techniques, including segmentation and feature extraction.
• Hands-on experience in developing and deploying deep learning models using TensorFlow and PyTorch libraries.
• Familiarity with object detection algorithms like YOLO and object and instance segmentation methods.
• Ability to process and analyze video data to derive meaningful insights and patterns.

Requirements

• Strong problem-solving skills and the ability to optimize and fine-tune deep learning models for performance and efficiency.
• Excellent understanding of computer vision principles and techniques.
• Effective communication skills to collaborate with cross-functional teams and stakeholders.
• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or related fields.
• Prior experience in implementing scalable and efficient deep learning solutions for real- world applications would be advantageous.

Roles & Responsibilities

Keyword Research: Conduct thorough keyword research to identify relevant and highimpact keywords that align with our business goals and target audience.

On-Page Optimization: Optimize website content, meta tags, headings, images, and URLs to ensure they are search engine friendly and aligned with targeted keywords.

Content Strategy: Collaborate with content creators to develop an effective content strategy that incorporates SEO best practices and addresses user intent.

Technical SEO: Audit the website for technical issues that might affect search engine crawling and indexing, and work with the development team to implement necessary fixes.

Link Building: Develop and execute a strategic link-building plan to acquire high-quality backlinks from authoritative websites.

Local SEO: Implement local SEO strategies to improve visibility for location-based searches, including managing local business listings and citations.

Performance Tracking: Monitor and analyze key SEO metrics, such as organic traffic, keyword rankings, click-through rates, and conversion rates. Provide regular performance reports and insights.

Competitor Analysis: Conduct competitive analysis to identify opportunities, trends, and potential gaps in our SEO strategy.

Algorithm Updates: Stay up-to-date with search engine algorithm changes and industry trends to adjust strategies accordingly.

User Experience (UX): Collaborate with UX/UI teams to ensure a seamless and engaging user experience on the website, leading to increased user satisfaction and longer dwell times.

Mobile Optimization: Optimize the website for mobile devices to enhance mobile user experience and leverage the growing mobile search audience. Content Optimization: Continuously update and optimize existing content to ensure its relevance, accuracy, and alignment with search engine guidelines

Requirements

• Bachelor's degree in Marketing, Communications, Computer Science, or a related field (or equivalent experience). 
• Proven track record of successfully implementing SEO strategies that resulted in increased organic traffic and improved search engine rankings.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, etc. 
• Strong understanding of HTML, CSS, and website architecture as they relate to SEO.
• Excellent analytical skills and the ability to interpret data to drive informed decisions.
• Exceptional attention to detail, organization, and project management skills.
• Effective communication and collaboration skills, especially when working with content creators, developers, and other team members.
• Up-to-date with the latest trends and developments in the SEO industry. 
• Certifications in SEO or digital marketing are a plus

Roles & Responsibilities

• Design, develop, and execute test cases, test scripts, and test plans.
• Conduct manual and automated testing to ensure the quality of software applications.
• Identify, document, and track software defects using bug tracking tools.
• Collaborate with developers and business analysts to understand requirements and resolve defects.
• Perform regression, functional, system, performance, and user acceptance testing (UAT).
• Validate fixes and perform re-testing of resolved issues.
• Ensure compliance with quality assurance standards and best practices.
• Generate detailed test reports and provide feedback for improvements.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Software Tester/QA Engineer.
• Strong knowledge of software testing methodologies and tools (e.g., Selenium, JIRA, TestRail).
• Experience with manual and automated testing techniques.
• Familiarity with programming/scripting languages (e.g., Python, Java, or JavaScript) is a plus.
• Understanding of Agile and Scrum methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience with API testing and performance testing tools (e.g., Postman, JMeter).
• Knowledge of CI/CD pipelines and DevOps practices.

Roles & Responsibilities

• Handle inbound and outbound customer queries regarding our software products via phone, email, and chat.
• Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.
• Work closely with the technical team to escalate and resolve complex issues.
• Document customer interactions, feedback, and resolutions in the CRM system.
• Guide customers on software installation, features, and usage.
• Ensure customer satisfaction by providing prompt and efficient support.
• Assist in preparing FAQs, user manuals, and helpdesk content.

Requirements

Education: Any graduate (preferred in IT, Computer Science, or related fields).

Experience: 1-3 years of experience in customer support, preferably in a software/IT product company.

Language Proficiency: Must be fluent in at least one or more languages (Hindo,Tamil, Telugu, Kannada, and Malayalam) along with English.

Technical Knowledge: Basic understanding of software applications, troubleshooting, and IT support.

Soft Skills: Strong communication, problem-solving, and customer-handling skills.

 Tools: Experience with CRM software, ticketing systems, and remote desktop tools is a plus